FAQ

Computing

From slow laptops to full workstation setups, we’ve got answers for all your most common computing questions.

Yes, our technicians have a number of options available for our different client groups. It doesn’t matter if you are a home user or business user we are able to repair computers and laptops either in-house or onsite. In short if you can’t come to us, we can come to you!

Absolutely! We understand the inconvenience of being without a computer. Our technicians are able to source a screen for almost any laptop brand and have it expressed shipped to us for immediate install.

Small to Medium business is our specialty. For over 20 years TTO have been providing business IT support across Australia and New Zealand providing our large range of services eliminating the need for multiple contractors!

Cloud Services these days are a must! in fact it would be rare to see an IT business not have some form of Cloud offering. We re-sell or support most major software services from Office 365 right through to accounting packages such as Xero.

Network and Telephony

We make sense of your network, phone systems, and everything in between—so you stay connected.

One of our major points of difference is our Total IT Solution commitment. All of our technicians hold an active ACMA Open Registration which allows them to install and maintain all forms of cabling infrastructure in Australia from data right through to optic fiber.

We see this a lot! in fact its one of our favorite gigs! we go where most people are afraid to go…. a healthy, clean and neatly labeled data cabinet will do you wonders in the likely event of an IT emergency. Send us a picture of your messy cabinet today!

TTO have an amazing relationship with a local communications provider. In fact the relationship is so good they allow us access to their systems to provide support for our clients! Great prices, great local service and most importantly no hold times! definitely reach out to us on this one!

Yes, we have a number of options for home, business and education. Our team will inspect your site and provide a detailed recommendation to give you the best wireless coverage for your location.

Web Design & Hosting

We make sense of your network, phone systems, and everything in between—so you stay connected.

Our team of developers build everything from basic business websites right through to advanced online stores! But it doesn’t stop there…. we also build custom based web apps and mobile applications… and we love it!

Absolutely! not only do we do this, but we help consolidate all your web domains and services to help you put all your eggs in one basket. We are happy to work in with your existing services, but equally as happy to package something up for you to keep things clean.

How long is a piece of string? but seriously… small business websites can be up and running in as little as two weeks! Would you believe the biggest holdup is usually the client providing content?

All our websites are 100% content managed. Meaning you can do it yourself, or we are always happy to do it for you!